My tickets
Login
Back
Play Gun Lake Help Center
Use the search or browse by category
Balances
How do I see my Account Balances?
What do my Account Balances mean?
Registration
How do I upload requested documents to the site?
Why can't I get verified?
Am I allowed to gamble online?
and 7 more ...
Account Overview
What tools does Play Gun Lake offer to help players gamble responsibly?
How do I see my Gaming History?
What do my Account Balances mean?
and 14 more ...
Deposits
How do I add a new payment method to my account?
What Deposit methods are available and how do I initiate a Deposit?
How do I see my Banking History?
and 7 more ...
Sports Betting
General Sports Betting Terms
Why did the odds change before my Live Bet was placed?
Why was my sports bet settled incorrectly?
and 11 more ...
Withdrawals
How do I add a new payment method to my account?
How do I make a Cage withdrawal?
Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications
and 5 more ...
Bonuses and Promotions
How do I view my Sports Bonuses?
How do I get a bonus?
Why didn't I get my bonus?
and 7 more ...
Mobile
Do I have to connect to WiFi in order to play?
How do I turn on my Device’s WiFi?
How can I turn on the Location Services/GPS on my Mobile Device?
and 5 more ...
Geolocation
What is the GeoComply Plugin?
How do I turn on my Device’s WiFi? (Mobile/PC/MAC)
Can I Access My Account outside of Michigan?
and 14 more ...
Technical Concerns
Why can’t I play on my Mobile Browser?
How do I check if my Computer has a WiFi card? What can I do if it doesn’t have one?
What can I do if my computer does not have a WiFi card?
and 5 more ...
Gameplay
How do I see my Gaming History?
I was disconnected while I was playing or my game is Stuck/Frozen, what should I do?
How do I know your games are fair?
and 2 more ...
Responsible Gaming
What tools does Play Gun Lake offer to help players gamble responsibly?
Gambling Problem?
How do I set a Timeout/Cool-Off Period?
and 7 more ...
Gun Lake Casino
About Us
Where is Gun Lake Casino?
Can I link my GLC Rewards Account to my Play Gun Lake online Account?
Contact Us
Live Chat Support
Phone Support
Payments Support
and 1 more ...