Withdrawals

How do I add a new payment method to my account?

*Please note that if you would like to add a new Withdrawal method, then you must first deposit using that method. You can not Withdrawal to a Credit Card. If you would like to Add/Delete a payment method, you must first go to the Banking section in My Account and select the method you would like to modify. Adding/Changing/Deleting a Deposit Method: 1. Enter the amount the you would like to deposit 2. Next to your existing payment option you will have the option to edit or delete a payment m...

How do I make a Cage withdrawal?

We are now offering Cage Withdrawals! Pickup Location: Gun Lake Casino - 1123 129th Ave, Wayland, MI, 49348 You can make a cage withdrawal by requesting the withdrawal online on the Withdrawal Page. Once the Withdrawal has been requested it will be available at the Gun Lake Cage within 48 hours after the Withdrawal request was made. Please note, you will be required to provide a valid photo ID to pick up the funds. You can make a Cash @ Cage withdrawal by making a request on the 'Banking' pag...

Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications

Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications As a recent security update, the Global Payments Team (which operates the VIP Preferred ACH/eCheck Deposit and Withdraw Method on our site/app) has implemented a new email/text message security notification that will be sent to end users. This notification will be triggered if the end-user originally enrolled out Play Gun Lake and then visits another site and vice versa. This notification will read as follows in th...

What Withdraw methods are available and how do I initiate a Withdrawal?

Currently, we have the following Withdraw Methods available: - Paypal (Must deposit using this method first) - Skrill (Must deposit using this method first) - Debit Card (Must deposit using this method first) - VIP Preferred ACH/eCheck - Play+ - Check By Mail – Contact Customer Support if your mailing address doesn’t match your account address. NOTE: In order to withdraw with Debit Card, PayPal or Skrill you must first deposit with these methods. To initiate a Withdrawal, login to your accoun...

How long does a withdrawal take?

Withdrawals are processed manually by the Payments and Security Team and are approved in the order they are received. Typically, it can take up to 36 hours to approve a withdraw request. Once approved, processing times vary depending on the method used to withdrawal. For example: Play Gun Lake Play+ Card – Once approved, funds will be available on your Play Gun Lake Play+ card immediately VIP Preferred ACH/eCheck – Once approve takes 1-5 Business Day depending on your bank’s processing time. C...

Why can't I cancel my Pending Withdrawal request?

Per new regulations laid out by the Michigan Gaming Control Board, betPARX players can no longer cancel Withdrawals themselves. If you do decide that you would like to cancel a Pending Withdrawal, then you will need to submit a request through our Payments Team at PaymentsSecurityTeam@playgunlake.com.

Can I change my Withdrawal Method or the Amount?

Per new regulations laid out by the Michigan Gaming Control Board, Play Gun Lake players will no longer be able to cancel/modify a pending withdrawal on their own. If you would like to cancel or change your withdrawal for any reason, you will need to submit a request to our Payments Team at PaymentsSecurityTeamMI@playgunlake.com Please note that all of our Withdrawal Requests are reviewed and approved in the order received. Cancelling a Withdrawal Request then submitting a new Withdrawal Reques...

How do I upload Requested Documents to the site?

If you need to upload requested documents either for Customer Support in order to change Personal Account Information or for the Payments and Security Team, you must go to our Secure Upload Server Link: [Click here to upload your documents to our Secure Server.](https://parxcasino.com/upload/?id=mi) Complete all the fields and press the ‘Upload File’ button when you are done. NOTES: - If you have multiple files uploaded, they must be uploaded one (1) file at a time. - IF YOU ARE ON A MOBILE...