Withdrawals

Global Pay VIP Preferred / ACH / eCheck Cross Site Access Security Notifications As a recent security update, the Global Payments Team (which operates the VIP Preferred ACH/eCheck Deposit and Withdraw Method on our site/app) has implemented a new email/text message security notification that will be sent to end users. This notification will be triggered if the end-user originally enrolled out Play Gun Lake and then visits another site and vice versa. This notification will read as follows in th...

Currently, we have the following Withdraw Methods available: - Paypal - VIP Preferred ACH/eCheck - Play+ - Check By Mail – Contact Customer Support if your mailing address doesn’t match your account address. NOTE: In order to withdraw with PayPal, ACH/eCheck or Play+ you must first deposit with these methods. To initiate a Withdrawal, login to your account then navigate to ‘My Account’ tab (Locations: on PC/MAC: Top Right, on iOS: Bottom Center, on Android: Top Left Hamburger M...

Withdrawals are processed manually by the Payments and Security Team and are approved in the order they are received. Typically, it can take up to 72 hours to approve a withdraw request. Once approved, processing times vary depending on the method used to withdrawal. For example: Play Gun Lake Play+ Card – Once approved, funds will be available on your Play Gun Lake Play+ card immediately VIP Preferred ACH/eCheck – Once approve takes 1-5 Business Day depending on your bank’s processing time...

To cancel a Pending Withdrawal Request, login to your account then navigate to ‘My Account’ tab (Locations: on PC/MAC: Top Right, on iOS: Bottom Center, on Android: Top Left Hamburger Menu). Select one of the two ‘Banking’ buttons along the top or side menu. Scroll down to the Pending Withdrawals section and select the withdrawal request you would like to cancel in order to expand that section. Select 'Cancel withdrawal request,' and once complete, you will see a message that says 'T...

If a Withdrawal Request is still pending under the ‘Banking’ section of the ‘My Account’ Tab, you may cancel the Pending Withdrawal Request and resubmit the Withdrawal Request using a new method. Please note that all of our Withdrawal Requests are reviewed and approved in the order received and cancelling a Withdrawal Request then submitting a new Withdraw Request will put that new request at the back of the current queue. To cancel a Pending Withdrawal Request, login to your account then na...

If you need to upload requested documents either for Customer Support in order to change Personal Account Information or for the Payments and Security Team, you must go to our Secure Upload Server Link: Click here to upload your documents to our Secure Server. (https://parxcasino.com/upload/?id=mi) Complete all the fields and press the ‘Upload File’ button when you are done. NOTES: - If you have multiple files uploaded, they must be uploaded one (1) file at a time. - IF YOU ARE ...