Mobile

Do I have to connect to WiFi in order to play?

Yes, in order for GeoComply to geo-locate you the program will look to see both that you are connected to a WiFi Network and that there are at least 2 other WiFi Networks within range of your router. These three connections are use to give the best geo-location possible to ensure you are playing within the State of Michigan as we are required to do by Michigan Gaming Control Board regulations. You will be prompt to install the plugin after attempting to play a slot game or enter the sportsbook...

How do I turn on my Device’s WiFi?

On and Android Device (#ANDROID) On an iOS Device (#IOS) On a PC/Windows Desktop/Laptop (#PC) On a Mac/iMAC/Macbook (#MAC) On an Android Device: - From your Home screen, go to Settings > Wi-Fi. - Turn on Wi-Fi. Your device will automatically search for available Wi-Fi networks. - Tap the name of the Wi-Fi network that you want to join. On an iOS Device: - Swipe down from the top of the screen. - Touch and hold Wi-Fi . - Turn on Use Wi-Fi. - Tap a listed n...

How can I turn on the Location Services/GPS on my Mobile Device?

On an Android Device (#ANDROID) On an iOS Device (#IOS) On a PC/Windows Desktop/Laptop (#PC) On a Mac/iMac/Macbook (#MAC) On an Android Device: - From a Home screen, navigate: Apps > Settings > Location. ... - If available, tap Location. - Ensure the Location switch is set to on . - Tap ‘Mode’ or ‘Locating method’ then select one of the following (Options vary depending on device.): - High accuracy (Battery usage: high): Uses GPS, Wi-Fi, and mobile networks to est...

Is your Play Gun Lake App free?

Yes! Our Android and iOS mobile applications are completely free. You may download the apps, create an account, and view the available wagers without spending a dime. If you wish to play for real money, you will still need to make a deposit and be located in the state of MI. Please note that using our app over 3G or 4G will use your mobile data, which may incur charges based on your mobile provider and plan. ------------------------- Live Chat Support (https://helpcenter.playgunlake...

Why does my Device need to see WiFi/GPS/GSM Networks?

In order to play, we need to locate you within permitted jurisdictions. Our location systems require WiFi, GPS, or GSM signals to locate you. The more network signals you have within range of your device, the more accurately we can locate you. ------------------------- Live Chat Support (https://helpcenter.playgunlake.com/771434-Live-Chat-Support) Email Support (mailto:misupport@playgunlake.com) Gambling Problem? 1-800-270-7117

I have a Rooted/Jailbroken Mobile Device, can I still play?

No. In order to play for real money, you must use a device with its original manufacturer settings. ------------------------- Live Chat Support (https://helpcenter.playgunlake.com/771434-Live-Chat-Support) Email Support (mailto:misupport@playgunlake.com) Gambling Problem? 1-800-270-7117

How do I Disable Location Mocking Settings on my Android Device?

How do I Disable Location Mocking Settings on my Android Device? - Tap the menu button, then Settings. - From the ‘Settings’ screen, go to ‘Applications’ by tapping on ‘Applications’. - From the ‘Application settings’ screen, go to ‘Development’ by tapping on ‘Development’. - On the ‘Development’ screen tap the check box next to ’Allow mock locations. ------------------------- Live Chat Support (https://helpcenter.playgunlake.com/771434-Live-Chat-Support) Email Support (...

How do I Disable a Proxy Connection?

On an Android Device (#Android) On an iOS Device (#ios) On a PC/Windows Desktop/Laptop (#PC) On a Mac/iMac/Macbook (#MAC) On an Android Device: Go to settings -> wifi -> long press on the connected wifi name(SSID) -> Modify settings -> Check Advance settings -> in the proxy drop down select none. On an iOS Device: - On your iOS device, open Settings. Tap Wi-Fi. - Select your current active Wi-Fi network. - Scroll down to HTTP PROXY. Tap Configure Proxy. - Ta...