How do I check my Account Balances?

Listed below is the display of the Casino balances.  The total amount displayed is the amount that can be wagered in the Casino.  In addition to this balance there are promotional free spins that can be wagered but are not currently displayed in your balance.

For a more detailed view of your balances navigate to My Account >> My Balances (or click here

For more detailed view of your casino bonuses on web navigate to My Account >> Bonus History (or click here)

 

App Sports Display

 

 

App Casino Display

 

 

Total Withdrawable Balance - aka cash.  Amount of money that can be withdrawn from your account or wagered on casino or sports.

Restricted Casino Balance - Total sum of cash that is directly linked to a casino bonus.  This amount can only be wagered on casino games that are eligible for the bonus.  This balance can be played but not withdrawn until one of the following criteria has been met:

  • Wagering requirement has been met on the bonus
  • Bonus is cancelled which can be done via the My Bonuses page or via the Customer Service Team.  Cancelling the bonus forfeits all remaining bonus amount and bonus winnings. Cancellation rules vary per bonus, check Terms and Conditions of bonus for more information.

Bonus Casino Balance - Total sum of all bonus amounts that can be wagered on casino games.  This amount can only be wagered on casino games that are eligible for the bonus.  This balance can’t be withdrawn until the wagering requirement is met.  In the event that the bonus is cancelled this money will be removed from your account.  For a full breakdown of all bonuses please review the ‘My Bonuses’.