How do I file a complaint?

We understand that from time to time issues may arise and we make every effort to resolve those issues internally. We request that you contact our Customer Support team via Email or Live Chat Support if you have any complaints or issues. If after contacting us, you are still unsatisfied with the way your complaint was handled, you can request for a member of management to review the complaint. A member of our management team will reach out and attempt to resolve any outstanding grievance. 

If you are unsatisfied with the resolution, you may file a complaint with the MGCB by calling (313)-456-4100, or by submitting the Internet Dispute Form on the MGCB's website: https://www.michigan.gov/mgcb/0,4620,7-351-97573_99843-549540--,00.html

 

 


Live Chat Support 

Email Support 

Gambling Problem? 1-800-270-7117