Bonuses

How do I view my Bonuses?

Login to your account then navigate to ‘My Account’ tab (Locations: on PC/MAC: Top Right, on iOS: Bottom Center, on Android: Top Left Hamburger Menu). Select one of the two ‘Bonus History’ buttons on the page. Click to select the Bonus you would like to view to expand it for more details.

How Does the Welcome Offer Sports Bonus Bet Work?

All new users are offered to place a $10+ sports bet to receive $125 in Bonus Bets. To qualify for this offer, users must place their first bet on Play Gun Lake of at least $10 on any sports market! How it works: - Login to your Play Gun Lake Account. - Fund your account and make your very first cash/real money sports wager on any game. - If your first $10+ placed Cash bet wins, we will credit your account with multiple Sports Bonus Bets, adding up to $125! If the user wins their ...

How do I use my Free Spins?

Free Spins promotions will have specified online slot games they are eligible to be used on so it is best to always refer to the Terms And Conditions of a given promotion to see what slot games your free spins are eligible to be used on. Once you know what games your Free Spins are eligible on you simply have to login and navigate to an eligible game where you will be able to play your Free Spins! ------------------------- Live Chat Support (https://helpcenter.playgunlake.com/771434-...

How do I use my Golden Chips?

Golden Chips promotions will have specified online table games they are eligible to be used on so it is best to always refer to the Terms And Conditions of a given promotion to see what online table games your Golden Chips are eligible to be used on. Once you know what games your Golden Chips are eligible on you simply have to login and navigate to an eligible game where you will be able to play your Golden Chips. ------------------------- Live Chat Support (https://helpcenter.play...

What does 10x Wagering Requirement mean?

At Play Gun Lake we have Wagering Playthrough Requirements on all of our bonuses. That means that after you activate your bonus, you have to wager through that Bonus’ Wagering Requirement before any winnings are converted to cash. For example, if you deposit $10 with a 100% Deposit Match bonus promotion with a 10x Wagering Requirement, you would have a Wagering Requirement amount of $100 before pending winnings are converted to cash. If you have any question regarding Wagering Req...

How do I Cancel or Opt-out of an active Bonus?

To Opt-out of an active Bonus, please contact our Customer Support; they are available daily via Live Chat Support from 10am through 12 Midnight EST. ------------------------- Live Chat Support (https://helpcenter.playgunlake.com/771434-Live-Chat-Support) Email Support (mailto:misupport@playgunlake.com) Gambling Problem? 1-800-270-7117

What games can I use to complete the Wagering Requirements of my active Bonus?

Depending on the Active Bonus in your account, there are some instances where you may have to play your pending winnings on specific eligible games. This will be noted in the Terms and Conditions of the given promotion. For example, in the instance that a Free Spins promotion where the awarded Free Spins are eligible for Age of Egypt, the winnings from those free spins would be available only on the game(s) for which the free spins were originally issued. In this example, that would mean they ...